Fibre to the Curb is a new access technology that will form part of the nbn™ broadband access network rollout to provide access to broadband services to Australian homes and businesses.
An nbn™ FTTC connection is used in circumstances where fibre is extended close to your premises, connecting to a small Distribution Point Unit (DPU), generally located inside a pit on the street. From here, the existing copper network is connected to the fibre to form the final nbn™ connection. To power your FTTC service with electricity and provide your connection to the nbn™ broadband access network, an FTTC nbn™ connection device will be required inside your home or business. In some cases, you may be eligible to perform self-installation of the nbn™ connection device.
Before moving to an nbn™ FTTC connection, you should check the following:
To use your FTTC service, you will need an FTTC nbn™ connection device and your Wi-Fi gateway. The nbn™ connection device will be provided to you so you can connect to the nbn™ broadband access network, however this will remain the property of nbn and should not be removed from the premises.
A Wi-Fi gateway will need to be provided by yourself or your service provider. This will need to be compatible with the nbn™ broadband access network. If you are unsure about whether your existing device is compatible with the nbn™ broadband access network, please check with your provider.
In many situations, getting your FTTC service connected can be as simple as you plugging in the nbn™ connection device and your Wi-Fi gateway. If you are eligible for this self-installation option, nbn or your service provider will deliver you the equipment needed so you can complete the installation yourself. In other cases, nbn may need to make an appointment to undertake work inside your premises to make sure your FTTC connection is complete.
Once FTTC is available in your area, you can check with your internet provider what installation option you are eligible for.
Some of your existing devices may not be compatible with the nbn™ access network. This may mean it will stop working once you switch to FTTC. It’s important to talk to your device provider for advice and to find out if your device or service will work on the nbn™ access network, and what alternatives may be available.
Make sure you register your medical, fire and/or security alarm device with nbn. Registering helps nbn identify premises where support may be needed to help minimise a break in service.
You can register via 1800 227 300 or by visiting www.nbn.com.au/compatibility
* Services provided over the nbn™ broadband access network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider. For more information, visit www.nbnco.com.au/switchoff or call 1800 687 626.
** The rollout of the nbn™ broadband access network will involve new technologies, and some existing devices (including many medical alarms, autodiallers and emergency call buttons) may not be compatible with these at all times. You should contact your device provider to find out if your alarm or other device will work when connected to the nbn™ broadband access network and what alternative solutions are available. For more information, visit nbn.com.au/compatibility
^ Your experience, including the speeds actually achieved over the nbn™ FTTC network, depends on some factors outside nbn's control (like your dwelling type, equipment quality, software, signal quality, broadband plans and how your service provider designs its network). At the time of your order with your retail service provider nbn will qualify what wholesale speeds are available at your premises. nbn is a provider of wholesale speeds to internet providers. nbn™ wholesale speed tiers available to your internet provider vary depending on the access technology in your area.