In accordance with the Australian Government’s policy, we are required to recover the cost of deploying the nbn™ access network infrastructure by applying a developer contributions charge per premises.
The developer contribution charges only apply to developers and builders. It is a flat rate charged for a:
The backhaul contributions may apply for medium to large developments if the nbn™ access network infrastructure required to connect the development is not available. The backhaul contributions are:
As outlined in the Australian Government’s Telecommunications Infrastructure in New Developments Policy (TIND), we are required to charge the phone or internet provider a one-time user contribution of $300 (inc. GST). It is up to your provider to on-charge this amount at their discretion.
Any disputes should be made through your provider. We have a process established with providers to deal with cases where the charge has been incorrectly applied.
We intend to apply the charge to all new Location IDs within the site boundary of a new development, including new developments in brownfields areas. This is consistent with our current methodology of identifying new development sites. We impose the charge to phone or internet providers to the first connect order to be completed for any new development location. The charge will apply to all technology types.
A change in technology to service a location will not impact whether the charge is applicable.
Information related to the new developments end user charge will be loaded into the relevant databases on a daily basis to ensure updated information for the location is available to providers – so that a location is not double charged.
For specific questions regarding your application, contact nbn with your development reference number.
The current version of the nbn™ guidelines for the Lead-in Conduit (LIC), pit and pipe, or pathway build process can be found here.
If you are unsure which build guidelines to follow, refer to the confirmation email for your development application.
A pre-installation request for nbn™ supplied equipment, or the Network Termination Device (NTD), can be submitted by developers, builders, authorised representatives on behalf of a developer/builder, or the owner or occupier of a new development.
The person making the request needs to have the authority of the owner and any other occupier to request the pre-installation, and to give certain other waivers and commitments. The occupier will place an order for phone and internet service independently with their preferred phone or internet service provider once the installation is complete.
Pre-installing the nbn™ supplied equipment, or the Network Termination Device (NTD), means residents can connect to the nbn™ network from the day they move in with their preferred phone or internet service provider.
Once you have submitted your request, you will be contacted by nbn to arrange an appointment. It is recommended to allow at least 20 business days for nbn to complete this request. The actual pre-installation of internal equipment and wiring takes approximately 1 hour. Where external infrastructure (in the street) is required, the process will take longer.
A request can be placed as soon as the site is secure or at lock up stage and has power, or where a generator can be used. Please note, all pre-installation requests are subject to nbn available resources.